Everyone's needs are different. Eligibility for support is based on what matters to you, the challenges you're facing, and what will help you stay safe, independent and well.
This page explains who can receive support, how decisions are made, and what to expect from the assessment process.
Who can get support?
You may be eligible for health or social care support if you:
- live in Perth and Kinross
- are an adult with care or support needs
- are recovering from illness, injury or a hospital stay
- have a disability, long‑term condition, mental health need or age‑related condition
- provide unpaid care for someone else
Eligibility is not based on income - it is based solely on your needs and the level of risk.
How assessments work
A qualified worker will work with you to understand:
- what you're finding difficult
- what's working well
- the impact on your safety, independence and wellbeing
- what outcomes matter most to you
- what support could help you live the life you want
We may also discuss support already in place from family, friends or community resources - but only when this is acceptable, realistic and safe for everyone involved.
How to request an assessment
You can request an assessment for yourself or someone you support.
Early Intervention and Prevention / Access Team
- 0345 30 111 20
- [email protected]
You can also refer online or speak to us in person.
Professionals should follow the formal referral process.
Assessments are free and confidential.
Eligibility criteria
We use the Scottish Government's national eligibility criteria, which ensures fair and consistent decisions.
Your needs will be assessed under one of four categories of risk:
- Critical: where there is life-threatening harm or major risk to health or safety.
- Substantial: where there is significant risks to independence or wellbeing if support is not provided.
- Moderate: where there are some risks to independence or daily living that may increase without early intervention.
- Low: where there are minimal risks; needs can be supported through community or preventative services.
Who is prioritised?
We prioritise support for people with critical and substantial needs.
Moderate and low needs may be supported through community groups, technology, early‑intervention services, or advice.
Financial assessments and contributions
Depending on your financial circumstances, you may be asked to contribute towards the cost of your support.
A financial assessment will determine what - if anything - you need to pay.
This assessment:
- looks at your income and capital
- ensures you are receiving all benefits you are entitled to (with support from the Assessment and Charging Team )
- helps ensure long‑term sustainability of care services
Financial assessments are separate from eligibility.
Your need determines eligibility - not your ability to pay.
As part of the assessment a member of the Council's Assessment and Charging Team will ensure you are receiving all the benefits which you are entitled to.
What support you may receive
If you meet the eligibility criteria, you may be offered:
- home care or personal support
- reablement or rehabilitation
- specialist health services
- equipment or home adaptations
- supported living
- day services or community activities
- mental health or wellbeing support
- carer support
- technology enabled care or telecare
- advice, guidance and signposting
Your worker will discuss options and create a personalised support plan with you.
If you're not eligible
If you do not meet eligibility for formal services, we will still support you by offering:
- advice and information
- signposting to community groups
- early‑intervention or preventative supports
- local activities and wellbeing opportunities
- digital resources and self‑help tools
