Home care provides regular support to help people manage everyday activities while continuing to live in their own homes.
Support is tailored to individual needs and routines and is based on an assessment. It can change over time as needs change, helping people to remain safe, independent and supported at home.
What home care can support with
Home care can include personal care and practical help, depending on assessed needs and eligibility.
Personal care
Support may include help with:
- getting up and going to bed
- dressing and undressing
- personal hygiene, such as washing, shaving or using the toilet
Practical support
As part of a wider care plan, support may also include:
- preparing meals
- making beds and laundry
- light household tasks
In more complex care packages, support may also include help with shopping or managing essential day‑to‑day tasks.
Care is provided in a way that respects personal routines, dignity and independence wherever possible.
How home care is arranged
Home care is arranged following an assessment of needs.
Referrals are most often made by:
- a GP
- a hospital team
- a social worker already involved
If you are not currently in contact with a social worker and would like to discuss whether home care or another type of support may be suitable, you can contact the Early Intervention and Prevention Team:
- Phone: 0345 30 111 20
- Email: [email protected]
An assessment will focus on:
- what you can manage independently
- where support could help
- what outcomes matter to you
Care providers and quality
Home care is delivered by registered care providers.
All providers must:
- be registered with the Care Inspectorate
- meet national care standards
- follow professional and regulatory guidance
Care services are expected to support people's rights, dignity, choice and independence.
National guidance and policy
Home care services are informed by national legislation, guidance and standards, including:
- the Self‑directed Support (Scotland) Act 2013
- Health and Social Care Standards
- Care Inspectorate quality frameworks
- relevant NHS Scotland and Scottish Government guidance on community‑based care
These frameworks help ensure care is person‑centred, proportionate and outcome‑focused.
Related support
Home care is one of several ways people can be supported to live independently. You may also find it helpful to explore:
- Reablement
- Meals service
- Community Alarm and Telecare Service
- Support for unpaid carers
